Shipping Policy
Energy Hydraulics strives to maintain a cost effective and timely shipping program however we are unable to guarantee delivery by an exact date due to the nature of carrier's shipping policies and manufactuere's supply chain. Any estimate of shipping or delivery date is based upon available information from manufacturer's/suppliers and carriers. We pride ourselves in under promising and over delivering but frequently logistical delays do occur. We will do everything in our power to ensure that our customers recieve their products in a timely manner.
Below is the current "As of 11/1/2021" UPS delivery transit estimates. This is provided as an estimate only and only applies to small parcels shipped from our warehouses. Items that are shipped direct from manufacturer will have varying transit times.
Shipping Overages: Energy Hydraulics makes every effort to give realistic shipping costs at the time of order but in certain situations due to the nature of our products we may have to reach out to you for additional shipping costs. We only do this as a last resort, we understand the frustration that can come with this, but due to the oversize & overweight conditions that some of the products we offer have it is unavoidable in some situations. If you are unwilling or unable to pay these additional charges we will issue a full refund for item and any associated fees.
Refused Orders
Returnable Items: Orders will be subjected to a 30% return fee as well as any additional shipping fee's imposed by the carrier for return shipping.
Nonreturnable Items: NO REFUND will be given if non-returnable items are refused and the buyer will be responible for any additional return shipping.